Responsible Gambling Policy

At Cobber we take responsible gambling seriously. We want play to stay fun and under your control, so we offer clear tools and guidance to help you manage time and spending. This page explains the protections we put in place, the controls you can set on your account, signs to watch for, and how to get professional help in Canada if you need it.

Player protection principles

We follow a simple approach: prevent harm, support informed choices, and act quickly when a player asks for help. We encourage honesty during registration and will verify identity where required to protect accounts. Our policies are designed to promote safe, controlled play for everyone.

Account activity controls

You can manage how you play using the tools in your account. These controls are available in the profile or responsible gambling section and can also be changed by contacting our support team.

Deposit limits

Set daily, weekly or monthly deposit caps to control how much money goes into your account. Limits can be raised or lowered, but increases may take a short processing period to prevent impulsive changes.

Loss limits

Loss limits let you restrict the amount you can lose during a set period. Applying a loss limit helps keep play within your budget and reduces the risk of chasing losses.

Time limits and cool-off

Use session reminders, time limits or short-term cool-offs to control how long you play. A cool-off is an immediate break from play for a fixed period and is useful when you want a temporary pause.

Self-exclusion

If you need a longer break you can request self-exclusion from our platform. Self-exclusion blocks access to your account for the period you choose and may include restrictions on marketing contact. We treat these requests seriously and will guide you through the steps to reinstate access when the exclusion ends.

Signs of problematic behaviour

Watch for warning signs such as spending more than planned, borrowing to gamble, difficulty stopping, or neglecting responsibilities. If you notice these behaviours in yourself or someone you care about, consider using limits, taking a time-out or seeking professional support.

Practical tips to stay in control

Set a budget before you start, use deposit and loss limits, take regular breaks, avoid gambling while impaired, and keep clear records of play. Use account tools to enforce limits rather than relying on willpower alone.

Professional help and support organisations

If gambling is causing problems, contact a local support service. Canadians can reach out to provincial gambling helplines such as ConnexOntario in Ontario, or use national resources and local health services for confidential advice. If you need immediate assistance, speak to a healthcare professional or a problem gambling counsellor in your area.