General Terms and Conditions
Welcome to Cobber’s Terms and Conditions. This page explains the rules governing use of our platform and defines the relationship between our company and users who access and play on the site. Clarity about account obligations, eligibility, acceptable conduct, bonuses, payments, dispute resolution, and changes to these terms helps ensure a secure and transparent environment for all Canadian players. By registering or using our services you agree to comply with these conditions and any applicable laws in your province or territory.
Account Responsibilities
Account holders must provide accurate personal information and keep their contact details up to date. We may suspend or close accounts if false information is supplied or if multiple accounts are created to exploit promotions. Access credentials are confidential and any activity under an account is the responsibility of the registered user unless we determine otherwise after an investigation.
Registration and Verification
Registration requires confirmation of identity and age; supporting documents may be requested prior to withdrawals. Our KYC procedures are conducted to prevent fraud and comply with regulatory expectations. Photographs or scanned copies of ID and proof of address should be submitted through the secure verification channels we provide.
Eligibility Requirements
Individuals must be of legal gambling age in their Canadian province or territory to use our services. Residents of jurisdictions where our platform is restricted are not permitted to register or play. Use of VPNs or other tools to bypass geo-restrictions is prohibited and may result in account closure and forfeiture of funds.
Acceptable Use of the Service
Use of the platform is permitted for lawful, personal entertainment only. Any activity intended to manipulate outcomes, exploit software bugs, collude with other players, commit money laundering, or fraudulently access the service is strictly forbidden. Automated systems that interfere with normal operation are not allowed.
Bonus and Promotion Rules
Promotions are offered subject to specific terms that apply to each bonus. General principles include limits to one bonus per person or household, contribution rates for different game types toward wagering requirements, maximum bet caps while a bonus is active, and expiry windows for bonus funds and free spins. We reserve the right to withhold or reclaim promotional funds where abuse or suspicious behaviour is detected.
Deposits and Withdrawals
Payment methods presented in the cashier are available to residents of Canada and may include card, e-wallets, Interac-style options, and supported cryptocurrencies. Deposits are typically credited instantly, and minimum amounts are displayed at the time of deposit. Withdrawals are subject to verification; processing times vary by method and VIP status, and limits may apply per day, week, or month. Fees imposed by banks or third-party providers are the responsibility of the user unless stated otherwise.
Dispute Handling
Concise procedures are in place for resolving disputes. Users should contact support with full details and relevant documentation to initiate a review. We will investigate promptly and provide a response. If an issue cannot be resolved internally, escalation options may include mediation through the licensing authority or other independent dispute resolution mechanisms where applicable.
Updates to the Terms
These terms may be updated from time to time to reflect changes in law, business practices, or service features. Notification of material changes will be provided through the site or via registered contact details. Continued use of the platform after changes are posted constitutes acceptance of the revised terms, and users should check this page periodically for the latest information.