Contact Us

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Contact us by live chat, email or phone and we’ll help you with deposits, withdrawals, verification and promotion queries. Urgent account problems receive priority handling; general enquiries are monitored regularly. Support is available in English and French to assist Canadian players across provinces, and we aim to respond quickly through the most convenient communication channels.

Department	Contact
Customer support	[email protected] (live chat & email; typical response within 30 minutes, priority for account issues)
General enquiries	[email protected] (non-urgent enquiries; monitored daily, reply within one business day)
Affiliate enquiries	[email protected] (partner team; replies in 1-2 business days; onboarding info)
Phone	+1 416 583 2479
Working hours	Mon-Fri, 09:00-22:00; Sat-Sun, 10:00-18:00 (hours listed in ET)

Email Support

Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account email, and a current phone number to avoid delays. Attach any relevant files and, if the matter is urgent, mark the subject 'Urgent' and state best times to call.

Contact Form

Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" required rows="5" placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0066cc;color:#fff;padding:10px 14px;border:none;border-radius:4px;font-size:15px;cursor:pointer;"> Send message</button>

Response Time

Our support team aims to respond promptly to all inquiries. Most messages receive a reply within one business day, while simple requests are often handled faster. More complex issues, such as account verification or payment investigations, may take longer to resolve depending on their nature and any documentation required. We appreciate your patience and will keep you updated.

Feedback

We’d love to hear your feedback, suggestions, or ideas to make Cobber better for Canadian players. Send us your thoughts on site features, promotions, games, or anything else that would improve your experience. All feedback is reviewed carefully by our team and used to help shape updates and fixes, so your input really does help us improve the service.